MUSTIKA DEWI, S.; SANDO, W.; SATRIA EFENDI, A. Analysis of Factors of Service Quality on Patient Satisfaction in the Outpatient Clinic of Bhayangkara TK Hospital. III Pekanbaru, Riau Police: Analisis Faktor-Faktor Kualitas Pelayanan Terhadap Kepuasan Pasien Di Poli Rawat Jalan Rumah Sakit Bhayangkara TK. III Pekanbaru Polda Riau. Jurnal Olahraga dan Kesehatan (ORKES), [S. l.], v. 1, n. 3, p. 786–803, 2023. DOI: 10.56466/orkes/Vol1.Iss3.74. Disponível em: https://journals.badnurmedisa.org/index.php/orkes/article/view/74. Acesso em: 13 may. 2026.